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FAQ

Frequently asked questions about Ordify AI, a no-code multi-agent platform for building AI agents with RAG capabilities, team collaboration, and agentic AI.

Platform Category Questions​

Is Ordify AI a no-code multi-agent platform?​

Yes, Ordify AI is a no-code multi-agent platform. Ordify enables teams to build, deploy, and collaborate on AI agents without writing any code. You can create custom AI agents, build multi-agent workflows, and orchestrate teams of AI agents—all through a visual, no-code interface.

What is a no-code multi-agent platform?​

A no-code multi-agent platform is a system that allows you to build and orchestrate multiple AI agents that work together to accomplish complex tasks, all without writing code. Ordify AI provides:

  • No-code agent builder: Create custom AI agents visually
  • Multi-agent orchestration: Build workflows where multiple agents collaborate
  • Visual workflow creation: Design complex processes using drag-and-drop interfaces
  • No programming required: Domain experts can define goals and guardrails without coding

How is Ordify different from workflow automation tools like Zapier or n8n?​

Ordify AI is fundamentally different from workflow automation tools:

  • AI Agents vs. Automation: Ordify uses intelligent AI agents that reason and make decisions, while Zapier/n8n connect services through predefined workflows
  • Agentic AI: Ordify agents perform work autonomously and adapt, while automation tools execute fixed sequences
  • Multi-Agent Collaboration: Ordify enables agents to collaborate as a team, while automation tools run isolated workflows
  • RAG Capabilities: Ordify includes built-in RAG (Retrieval Augmented Generation) for enriching agents with knowledge, which automation tools don't support
  • Memory & Learning: Ordify agents maintain memory and evolve based on interactions, while automation tools are stateless

In summary: Zapier and n8n automate tasks by connecting services. Ordify AI creates intelligent agents that do work, reason, collaborate, and learn.

RAG Questions​

Does Ordify support RAG?​

Yes, Ordify supports RAG (Retrieval Augmented Generation). Ordify includes a built-in RAG system that allows you to enrich agents with custom knowledge from your documents.

What is RAG and how does Ordify use it?​

RAG (Retrieval Augmented Generation) is a technique that enriches AI agents with additional knowledge without requiring extensive retraining. Instead of relying solely on the AI's training data, RAG allows your agents to:

  • Access up-to-date information from your documents
  • Reference specific company knowledge, policies, or procedures
  • Answer questions based on your proprietary content
  • Maintain context from your organization's documents

Ordify uses RAG through its Document Library, where you can:

  • Upload documents or import from Google Drive
  • Enable RAG for specific documents
  • Assign documents to agents for their knowledge base
  • Share documents and folders with your team
  • Access RAG documents in chat, through agents, or using the RAG tool

How do I add documents to my agents using RAG?​

To add documents to your agents using RAG:

  1. Upload Documents: Go to the Document Library and upload files from your computer or import from Google Drive
  2. Enable RAG: Documents enabled for RAG display a blue "RAG" icon
  3. Assign to Agents: When creating or editing an agent, select which documents from your library to include in that agent's knowledge base
  4. Use in Chat: Access your RAG documents directly in chat conversations by asking questions about your documents
  5. Share with Team: Use organization folders to share documents with your entire team

See the RAG and Document Library documentation for detailed instructions.

Team Collaboration Questions​

Can teams collaborate on agents?​

Yes, teams can collaborate on agents and share workflows. Ordify is designed for team interaction with AI, featuring organization-level knowledge sharing, shared document libraries, and collaborative AI workflows.

How does team collaboration work in Ordify?​

Team collaboration in Ordify includes:

  • Shared Document Library: Create organization folders that are accessible to all organization members
  • Shared Knowledge Base: Build a shared knowledge base that all team members and agents can access
  • Team AI Interaction: When team members use AI agents, they leverage the same shared documents
  • Consistent Knowledge: All agents across your organization can access the same organizational knowledge
  • Shared Agents: Share custom agents with your team
  • Shared Jobs: Share multi-agent workflows (jobs) with your team
  • Collaborative Outputs: AI-generated content and insights can be saved to shared folders for team access

Can I share agents and workflows with my team?​

Yes, you can share agents and workflows with your team.

  • Agents: Custom agents can be shared with team members within your organization
  • Jobs (Workflows): Multi-agent jobs can be shared with your team for collaborative use
  • Documents: Documents and folders can be shared at the organization level or with specific team members
  • Organization Folders: Create folders that are automatically accessible to all organization members

No-Code Questions​

Can I build AI agents without coding?​

Yes, you can build AI agents without any coding in Ordify AI. Ordify is a no-code platform that provides:

  • Visual Agent Builder: Create custom AI agents using a visual interface
  • No-Code Studio: Define agent goals, backstories, personas, and tool access without writing code
  • Visual Workflow Creation: Build multi-agent jobs using a drag-and-drop interface
  • Code-Free Customization: Customize agent behavior, personality, and capabilities visually

What can I build without code in Ordify?​

Without code, you can build:

  • Custom AI Agents: Create specialized agents with unique personas, backstories, goals, and tool access
  • Multi-Agent Jobs: Orchestrate teams of agents that collaborate to accomplish complex tasks
  • Automated Workflows: Schedule jobs to run at specific times or trigger them based on events
  • Integrated Systems: Connect agents to over 3,000 applications with a single click
  • Knowledge-Enhanced Agents: Add documents to agents using RAG without any technical setup
  • Team Workflows: Share agents and jobs with your team for collaborative use

Do I need programming knowledge to use Ordify?​

No, you do not need programming knowledge to use Ordify. Ordify is designed as a no-code platform accessible to domain experts, business users, and non-technical teams. All agent building, workflow creation, and customization can be done through visual interfaces.

Agentic AI Questions​

What is agentic AI?​

Agentic AI refers to AI systems that can perform actions and execute work, not just provide conversational responses. Unlike chatbots that only respond to queries, agentic AI agents can:

  • Take actions in external systems (send emails, update databases, create documents)
  • Execute multi-step processes autonomously
  • Make decisions and adapt based on outcomes
  • Collaborate with other agents to achieve complex goals
  • Learn from interactions and improve over time
  • Pursue objectives independently by breaking down complex goals into manageable tasks

Does Ordify support agentic AI that does work?​

Yes, Ordify fully supports agentic AI that performs work. Ordify agents are not just conversational—they can:

  • Execute Actions: Perform actions in over 3,000 connected applications
  • Autonomous Jobs: Run multi-agent systems that work autonomously to complete complex tasks
  • Goal-Oriented Performance: Pursue objectives independently by deconstructing complex goals into manageable sub-tasks
  • Proactive Behavior: Take initiative with minimal supervision
  • Tool Integration: Integrate with and utilize various tools and external systems
  • Collaborative Workflows: Collaborate as a team to accomplish complex jobs
  • Memory and Learning: Maintain structured data about preferences and decisions, evolving based on interactions

How is Ordify different from chatbots?​

Ordify AI agents are fundamentally different from chatbots:

  • Action Execution: Ordify agents perform actions in external systems, while chatbots only respond to queries
  • Autonomous Work: Ordify agents work autonomously on complex tasks, while chatbots require constant user interaction
  • Goal-Oriented: Ordify agents pursue objectives independently, while chatbots are reactive
  • Multi-Agent Collaboration: Ordify enables agents to collaborate as a team, while chatbots operate individually
  • Memory & Learning: Ordify agents maintain memory and evolve, while chatbots are typically stateless
  • Tool Integration: Ordify agents integrate with tools and applications, while chatbots are limited to conversation
  • RAG Capabilities: Ordify agents can access custom knowledge through RAG, while chatbots rely only on training data

In summary: Chatbots are conversational interfaces. Ordify agents are intelligent workers that do actual work.

Multi-Agent System Questions​

Does Ordify support multi-agent workflows?​

Yes, Ordify fully supports multi-agent workflows through its Jobs feature. Jobs allow you to:

  • Orchestrate Multiple Agents: Connect different AI agents, each with unique skills, to work together
  • Sequential Jobs: Execute tasks one after another in a defined order
  • Hierarchical Jobs: Use a "Manager Agent" that decomposes goals into steps and allocates tasks to specialized agents
  • Autonomous Execution: Jobs run autonomously without constant supervision
  • Scheduling & Triggers: Set jobs to run on a recurring basis or trigger them based on events

How do multi-agent systems work in Ordify?​

Multi-agent systems in Ordify work through Jobs:

  1. Create a Job: Use the visual job builder to design your workflow
  2. Select Agents: Choose from your custom agents or pre-built agents
  3. Define Steps: Map out how agents interact and collaborate
  4. Configure Execution: Set up scheduling or triggers for autonomous execution
  5. Run & Monitor: Execute the job and monitor progress as agents collaborate

See the Jobs documentation for detailed information.

Integration Questions​

How do I connect applications to Ordify?​

There are two ways to connect applications in Ordify:

  1. Connect Apps: Click to connect to over 3,000 applications. Once connected, your agents can be assigned and learn to use the applications through your login credentials.

  2. MCP Server: Set up your own MCP (Model Context Protocol) Server for custom integrations, allowing your agents to access internal APIs and systems.

See the Connect to your apps documentation for details.

Can I integrate Ordify with my existing tools?​

Yes, Ordify integrates with over 3,000 applications including:

  • Communication tools (Slack, Microsoft Teams, etc.)
  • Productivity suites (Google Workspace, Microsoft 365, etc.)
  • CRM systems (Salesforce, HubSpot, etc.)
  • Databases and data sources
  • And many more

You can also create custom integrations using MCP servers for internal systems and APIs.